Welcome to the Ampeg FAQ page Quick Links
To quickly find the most frequently asked questions, check the Quick Links. To have an overview of the posted content, check first the subcategory that includes the topic of your question (in bold). Also, if it is necessary you can use the Keyword Search option.

If you cannot find an answer to your technical question, please send an email to support here and we'll respond as soon as possible.

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IK Multimedia FAQ		  
Contents
Keyword Search:
 
  1. Ampeg SVX - Vista:
    1. I bought a computer that has Vista installed on it. What do I have to do to use Ampeg SVX?
    2. I just upgraded my PC’s OS from XP to Vista. What do I have to do to use Ampeg SVX?
    3. After installing Ampeg SVX in my Vista machine, I get the following error message after launching it: Registry Error - Please ensure this product has been installed properly. What should I do?
  2. Ampeg SVX - Registration/Authorization/Updates:
    1. I have already installed, registered and authorized Ampeg SVX in my main computer. What do I have to do to use Ampeg SVX in other computers?
    2. How can I get a new Authorization Code?
    3. I’m a registered Ampeg SVX 1.0 user and now I’d like to update to the Ampeg SVX 1.1 version. What should I do?
    4. I just bought Ampeg SVX 1.1. What should I do to Register and Authorize my new product?
  3. Ampeg SVX 1.1– Standalone:
    1. How can I use Ampeg SVX 1.1 as a standalone application?
    2. Which are the main Ampeg SVX 1.1 improvements?
    3. How can I launch Ampeg SVX 1.1 as standalone?
    4. Could you explain me how to set up the Audio Configuration?
  4. Ampeg SVX – Main Features:
    1. Could you explain me the High Level Control concept and how to use it?
    2. Which is the function of the Mix control?
    3. How can I use the Phase control?
    4. How can I get the best sound quality in Ampeg SVX?
  5. Ampeg SVX – Digidesign Compatibility:
    1. Which Digidesign systems are supported by Ampeg SVX?
    2. How can I open Ampeg SVX in Pro Tools?
    3. How can I monitor Ampeg SVX in Pro Tools 7.x while I’m performing or recording?
    4. Which Digidesign plug-ins formats are supported by Ampeg SVX?
    5. Which is the maximum Sampling Rate supported by Ampeg SVX?
  6. Ampeg SVX - Installation Manual:
    1. In the Ampeg’s User Manual I couldn’t find any information related to how to install the program.
  7. General FAQ - Authorization/Registration/Password:
    1. What is the Serial Number?
    2. Where can I find my IK product Serial Number?
    3. Why is the Wizard rejecting my Serial Number?
    4. During the Product Registration process I received this message: “The serial number is already registered…”
    5. I received this message: “The Serial number has been already registered by another user.”
    6. What is the Digital ID ?
    7. Where can I find my Digital ID?
    8. Why is my Digital ID rejected, during my Online Registration process?
    9. What is the Authorization Code ?
    10. I’ve already registered my product online, but I didn’t get an Authorization Code.
    11. How can I get a new Authorization Code?
    12. I have uninstalled and installed an IK product in the same computer. Do I need a new Authorization Code?
    13. Can I use the same Authorization Code on more than one computer?
    14. I have already installed, registered and authorized the IK product in my main computer. What I have to do to use the same IK Product in other computer?
    15. Is there any comparison chart related to the 3 codes required during the Registration/Authorization process?
    16. Where can I find my Serial Number, Digital ID and the Authorization Code of a registered IK Product?
    17. I need to log in into the User Area but I forgot my User name and Password. What should I do?
    18. I need to log in into the User Area but I forgot my username and password. After I entered my email (in order to get a new log in information) I received this error: “The Email Address supplied is not associated to any IK User”. What should I do?
  8. General FAQ - IK Multimedia webpage- Support Area/Online Store:
    1. How can I contact IK Multimedia Tech Support?
    2. What is the User Area?
    3. What do I have to do to become an IK Registered User?
    4. How can I access the User Area?
    5. Where can I get the latest software updates?
    6. Where can I register an IK Multimedia Product?
    7. Where can I change my Username/Password?
    8. Where can I manage my personal and product data?
    9. Where can I find the Online Store?
  9. General FAQ - Updates:
    1. Do IK products support Windows Vista?
    2. After installing all the IK software included in the Total Studio bundle in my Vista machine, I get the following error message after launching some of them: Registry Error - Please ensure this product has been installed properly. What should I do?
    3. Where can I download the latest IK products updates that are compatible with Cubase 4, Live 6, etc?
    4. Are all IK products compatible with Macintosh computers using Intel processors? Where can I find the updates?
    5. Do I need to pay for the IK Mac Intel Update?
  10. General FAQ - License:
    1. I'd like to transfer my IK product license to another person. How can I do that?
    2. Where can I buy a License Transfer Credit?
    3. Can I install IK products on multiple computers?
 
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