Welcome to the Sonik Synth 2 FAQ page  Quick Links
To quickly find the most frequently asked questions, check the Quick Links. To have an overview of the posted content, check first the subcategory that includes the topic of your question (in bold). Also, if it is necessary you can use the Keyword Search option.

If you cannot find an answer to your technical question, please send an email to support here and we'll respond as soon as possible.

For other non technical requests such as Product, Sales, Web info or other topics, please go to: www.ikmultimedia.com/ContactIKForm.php and fill out the Contact Us Form.

IK Multimedia FAQ
 
Contents
Keyword Search:
 
  1. Sonik Synth 2 - Vista:
    1. I bought a computer that has Vista installed on it. What do I have to do to use Sonik Synth 2?
    2. I just upgraded my PC’s OS from XP to Vista. What do I have to do to use Sonik Synth 2 icon?
    3. After installing Sonik Synth 2 in my Vista machine, I get the following error message after launching it: Registry Error - Please ensure this product has been installed properly. What should I do?
  2. Sonik Synth 2.1 – Improvements:
    1. What are the main changes since the Sonik Synth 2.0 version?
  3. Sonik Synth 2 – Mac Intel/Cubase 4/Instruments folders:
    1. I’m not able to use Sonik Synth 2 in my Mac Intel machine. What do I have to do?
    2. Why am I not able to use Sonik Synth 2 in Cubase 4? I have 2 Macs (PPc and Intel).
    3. There are no available Instruments listed in the Sonik Synth 2 browser. What should I do?
    4. When I try to load a sound in Sonik Synth 2 I get this message: "Instrument not found".
    5. In Sonik Synth 2, I am unable to get the Instrument folders to show in the browser, even though I am doing what the Manual says. What is wrong?
  4. Sonik Synth 2 – Starting Sonik Synth 2 in several host applications:
    1. Starting Sonik Synth™ 2 in Pro Tools 7.x
    2. Starting Sonik Synth™ 2 in Cubase 4
    3. Starting Sonik Synth™ 2 in Logic Pro 7.x / Logic Express
    4. Starting Sonik Synth™ 2 in Digital Performer 5.x
    5. Starting Sonik Synth™ 2 in Live 6.x
    6. Starting Sonik Synth™ 2 in Sonar 6
    7. Starting Sonik Synth™ 2 in GarageBand 3.x
    8. Starting Sonik Synth™ 2 in Acid 6.x
    9. Starting Sonik Synth™ 2 in Nuendo 3
    10. Starting Sonik Synth™ 2 in Tracktion 3
  5. Sonik Synth 2 – Installation/Registration/Authorization:
    1. I have already installed, registered and authorized Sonik Synth 2 in my main computer. What do I have to do to use Sonik Synth 2 in other computers?
    2. How can I get a new Authorization Code?
    3. I just bought Sonik Synth 2. What should I do to register and authorize my new product?
  6. Sonik Synth 2 – General Information/Main Concepts and Features:
    1. Why is it called a Synth Workstation?
    2. Who is Sonic Reality?
    3. Can I use Sonik Synth 2 on multiple computers?
    4. Who created the sound content of Sonik Synth 2?
    5. Is the sound engine the same as SampleTank 2?
    6. What are the main differences between Sonik Synth 2 and SampleTank 2?
    7. What are the main differences between Sonik Synth 2 and Sonik Synth 1?
    8. Is Sonik Synth 2 expandable?
    9. What is a Combi patch?
    10. Can I create my own patches?
    11. Can I share my Sonik Synth 2 sounds with others?
    12. Does Sonik Synth 2 include the Loop Sync feature?
    13. Does Sonik Synth 2 include STRETCH?
    14. I have Sonik Synth 2 and I do not quite understand its Pref’s Modes. Could you explain me in a simple way what the Hi Performance-Hi Quality Mode means?
  7. Sonik Synth 2 – Compatibility/Samples formats/Sounds/Patches:
    1. Sonik Synth 2.1 is not restoring its settings when opening Pro Tools sessions made with Sonik Synth 2.0.
    2. In my PC, Sonik Synth 2 is not showing up in Pro Tools 7.x
    3. Will Sonik Synth 2 work in both platforms (Mac and PC)?
    4. What samples formats Sonik Synth 2 supports?
    5. How many patches does Sonik Synth 2 come with?
    6. What is the average size of a Sonik Synth 2 sound?
    7. Can I use Sonik Synth 2 sounds in SampleTank 2?
    8. Can I use Sonik Synth 2 as standalone?
  8. General FAQ - Authorization/Registration/Password:
    1. What is the Serial Number?
    2. Where can I find my IK product Serial Number?
    3. Why is the Wizard rejecting my Serial Number?
    4. During the Product Registration process I received this message: “The serial number is already registered…”
    5. I received this message: “The Serial number has been already registered by another user.”
    6. What is the Digital ID ?
    7. Where can I find my Digital ID?
    8. Why is my Digital ID rejected, during my Online Registration process?
    9. What is the Authorization Code ?
    10. I’ve already registered my product online, but I didn’t get an Authorization Code.
    11. How can I get a new Authorization Code?
    12. I have uninstalled and installed an IK product in the same computer. Do I need a new Authorization Code?
    13. Can I use the same Authorization Code on more than one computer?
    14. I have already installed, registered and authorized the IK product in my main computer. What I have to do to use the same IK Product in other computer?
    15. Is there any comparison chart related to the 3 codes required during the Registration/Authorization process?
    16. Where can I find my Serial Number, Digital ID and the Authorization Code of a registered IK Product?
    17. I need to log in into the User Area but I forgot my User name and Password. What should I do?
    18. I need to log in into the User Area but I forgot my username and password. After I entered my email (in order to get a new log in information) I received this error: “The Email Address supplied is not associated to any IK User”. What should I do?
  9. General FAQ - IK Multimedia webpage- Support Area/Online Store:
    1. How can I contact IK Multimedia Tech Support?
    2. What is the User Area?
    3. What do I have to do to become an IK Registered User?
    4. How can I access the User Area?
    5. Where can I get the latest software updates?
    6. Where can I register an IK Multimedia Product?
    7. Where can I change my Username/Password?
    8. Where can I manage my personal and product data?
    9. Where can I find the Online Store?
  10. General FAQ - Updates:
    1. Do IK products support Windows Vista?
    2. After installing all the IK software included in the Total Studio bundle in my Vista machine, I get the following error message after launching some of them: Registry Error - Please ensure this product has been installed properly. What should I do?
    3. Where can I download the latest IK products updates that are compatible with Cubase 4, Live 6, etc?
    4. Are all IK products compatible with Macintosh computers using Intel processors? Where can I find the updates?
    5. Do I need to pay for the IK Mac Intel Update?
  11. General FAQ - License:
    1. I'd like to transfer my IK product license to another person. How can I do that?
    2. Where can I buy a License Transfer Credit?
    3. Can I install IK products on multiple computers?
 
If you need more assistance,
Contact the IK Multimedia Support Service