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| After buying T-RackS 24 via your online store (Digital delivery) I’ve received 2 cross platform serials number. Which one should I use in each case? Could you clarify please? |
Yes. The Serial number starting with TRS20-xxxxxxxx-xxxxx is the T-RackS 24 version for Mac OS 9 and Windows XP.
The Serial number starting with TSX25-xxxxxxxx-xxxxx is the T-RackS 24 version for Mac OS X.
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| I’m a registered user. Is there any T-RackS 24 Mac Intel compatible version? Where can I download it? |
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Please log in into the User Area, click on the Download Software updates and free contents link and download the TR24_2.6.0_Universal.dmg file.
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| After installing T-RackS 24 in my PC, a black screen appears while launching it. |
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Please go to Start\Settings\Control Panel\Display\Settings\Color quality and select Medium 16 bits.
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| Where are the presets located in T-RackS 24 Stand Alone? |
Load up T-RackS 24 and look to the right side in the middle, where the main controls are saying: Level, Output, and Balance.
Here you will see a black box with the word DEFAULTS in it.
You must click on the word DEFAULTS, click and hold the mouse, now you should see all of your presets listed there.
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| Can I use T-RackS 24 stand alone with my Digidesign hardware? |
Yes, but you need to use the Digidesign Control panel that provides sound output for Apples Sound Manager via Digidesign’s hardware outputs.
This link takes you directly to Digidesign’s control panel download:
http://www.digidesign.com/download/sndrvr
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If you need more assistance,
Contact the IK Multimedia Support Service |
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